Availability Management Availability Management is the practice of identifying, evaluating, implementing, and maintaining appropriate levels of IT service availability. The primary elements used in defining availability include: Serviceability Where a service is provided by a 3rd party organization, this is the expected availability of a component. Reliability The time for which a component can be expected to perform under specific conditions without failure. Recoverability The time it should take to restore a component back to its operational state after a failure. Maintainability The ease with which a component can be maintained, which can be both remedial or preventative. Resilience The ability to withstand failure. The purpose of Mainland's Availability Management services is to provide enhanced availability, integrity, and accessibility to valuable corporate data. Considering all of the factors involved in producing a failsafe, highly available system or service can be a complicated task. Mainland Information Systems’ business is to assist organizations in realizing their IT service availability goals. Vendor Partnerships